Engagement terms

This page is a plain-language summary of how Runebit Dice engagements work. It is not a full contract. Every engagement is confirmed by a short written scope of work (SOW) exchanged by email before work begins.

What we deliver

Runebit Dice produces custom dice visuals — renders, transparent PNGs, face-layout references, turntables, and quote-prep notes — for tabletop crowdfunding campaigns, TTRPG creators, and board-game publishers. We are a visual-assets studio, not a dice manufacturer. Face-layout sheets are references for your tooling conversation with a manufacturer; they are not vendor approval.

Scope

Each engagement is defined by a per-die SOW naming the die type, materials, ink style, deliverable list, and timeline. Work outside the agreed SOW is a new scope.

Revisions

Included revisions are tier-specific: Quote Prep / Discovery includes none (single final-material pass), Pilot includes 1 round, Prelaunch Lite includes 1 round, Prelaunch Visual Packet includes 1 round across the hero and packet, and the Campaign Package includes 2 rounds across the asset set. The offer ladder on the portfolio page and the REVISIONS.txt note in your sample delivery packet are the source of truth; your SOW will state the exact count and timing. Additional revision rounds are quoted at a flat rate based on the deliverable's rendering cost.

Timeline

A single-die packet typically ships in 3-10 business days after final direction is locked. Timelines are best-effort; we will flag slippage as early as possible.

Payment

• Packaged and pilot tiers under $200 (Quote Prep / Discovery, Pilot): full payment at kickoff.
• Standard service work ($200 and above): 50% deposit at kickoff, 50% before final file delivery. The deposit is non-refundable once work begins; if a project is paused within 30 days, scoped work is deposit-credited rather than refunded.
• Planned / in-setup payment methods: Stripe-hosted invoice (card, Apple Pay, Google Pay, Link), PayPal business invoice, and ACH / wire / bank transfer for larger projects. Active payment links are enabled once business banking and processor setup are triggered; invoicing terms (method, currency handling, and any wire-fee responsibility) are confirmed at quote time.
• Invoices are issued in USD. International clients are billed in USD at their provider's exchange rate at invoice time.
• Payment terms are confirmed in the SOW (typical default: NET-0, due on invoice issue). Production begins when the deposit clears; final files deliver when the final invoice clears.
• Receipts are issued automatically by the processor; branded PDF invoices are available on request.
• Sales-tax treatment is confirmed per engagement based on Washington state rules and the deliverable type, and any applicable tax is itemized on the invoice. Washington's October 2025 sales-tax expansion can change classification depending on whether work is digital goods, advertising/creative services, or custom software, so this is settled before the first invoice rather than assumed.

Final-payment refunds are not offered; scope disputes are resolved through the revision rounds defined in your Statement of Work. Chargebacks are responded to with the signed SOW, deposit invoice, delivered drafts, and final-delivery receipts — please raise scope concerns during revision rounds rather than via chargeback.

Ownership and use

On full payment, you receive a perpetual non-exclusive license to use the delivered renders, transparent assets, and sheets for your campaign, product listing, social, and marketing materials. Runebit Dice retains rights to generic material presets, lighting setups, and pipeline tooling used in production.

Portfolio and case-study use of completed work requires explicit written client permission, granted per project. The intake form offers three options — post-launch portfolio use OK, anonymized only, or fully private — and Runebit Dice honors the option you select. A confidentiality add-on can cover stricter handling, NDA terms, or longer retention/deletion requirements.

Confidentiality

Project details, unpublished art, and mechanics you share are held in confidence until your public announcement. If you need a signed NDA before sharing, say so and we'll use yours or ours.

Cancellation

Either side may cancel before delivery. You pay for work completed to that point. Deposits for in-progress polyset work are retained to cover rendering time already spent.

Liability

Runebit Dice is not responsible for manufacturing outcomes, tooling decisions, or costs incurred downstream of the delivered references. Final tooling, depth, tolerances, and material choices stay with your manufacturer.

Contact

Runebit Dice · Washington, USA · hello@runebitdice.com